Privacy Policy
PRIVACY POLICY
“INERGION-PRODUCTION AND STORAGE SYSTEMS OF ENERGY FROM RENEWABLE SOURCES SA” hereinafter the “Company” recognizing the great importance of the lawful processing of your data, under any capacity (e.g as a candidate, customer, consumer, website visitor, employee, supplier, tradesman, individual), recommends that you read this Policy carefully in order to understand what the Company does with your personal information. By using our websites, you unconditionally accept the practices described herein, the terms of which govern the contractual relationship between us and are incorporated into the terms of use of each of our services.
1. What are personal data
Your personal data includes any information on paper or electronic media, which may lead, either directly or in combination with others, to your unique identification or identification as a natural person. This category includes, as the case may be, information such as your name, VAT number, social security registration number, your physical and electronic addresses, your landline and mobile phone numbers, recipients of SMS / MMS messages, your bank / debit / prepaid card details, your email addresses, your equipment or terminal IDs, computer, smartphone, tablet, web browsing history (log files, cookies, etc.), and any other information that allows your unique identification according to the provisions of the General Data Protection Regulation (GDPR 2016/679), the current Greek legislation, as well as the Decisions of the competent Personal Data Authority.
2. What personal data we collect
We process your personal data in accordance with the law, when you contact us and / or buy our products and services directly and/or online, when you call us in order to receive information, value-added services aimed towards the Consumer (B2C) or third-party services (B2B), or to receive other services, information, entertainment, e-government, mobile marketing and information or services related to any other activity of the company.
3. Legal processing
The Company will use your information for the following lawful processing purposes (under Article 6 of the GDPR), as the case may be, either under your express consent that you are free to revoke at any time, or for the performance of a contract or pre-contractual relationship with you, or to serve our legal interest or to defend your vital interests, namely:
- To search for information aimed at completing your requests, purchases and orders.
- To answer your requests and questions about our products / services as well as to provide information and respond to your suggestions and comments on improving our products and services.
- To announce the results of surveys and/or competitions in which you may have participated.
- To analyze our website traffic, improve your experience and to provide you with information related to products, services, special offers and promotions.
- For our internal operations and analysis such as internal management, fraud prevention, facilitation of accounting, billing and control information systems.
- when you call our numbers or our short codes, when you send us an email, or fill out an application or order.
- when contacting our offices or our customer service staff, and our call center, either for purchases or to express your opinion, complaints, or comments.
- when you send us the postal address of issue or dispatch of invoice or receipt of services as well as home delivery details of your order.
- when you purchase a product and / or service, in order to verify your age and credentials to determine if you are legally permitted to enter into a valid contract with us.
- when you voluntarily subscribe to our printed or online catalogs, in order to receive information or other marketing material or to renew your preferences or to participate in contests, questionnaires and surveys.
- when you visit our websites through which we collect, with your explicit consent, via cookies information from your terminal device, such as your Internet Protocol (IP) address, the operating system you use, the type and version of your browser (browser) etc.
- when we receive documents, requests, orders, petitions, warrants, etc. by third parties, such as supervisory, prosecutorial, judicial, tax authorities, to investigate crimes and protect you against fraud or any form of crime and to prevent the infringement of legal property (e.g intellectual property rights, software).
- Request access to your Personal Data. The right to access, update or delete your Personal Data. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- Correction of Data You have the right to have any incomplete or inaccurate information we hold about you corrected.
- Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object in case we are processing your Personal Data for direct marketing purposes.
- Request erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data in case: (a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (b) You withdraw the consent on which the processing is based, and there is no other legal ground for the processing; (c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing; (d) the personal data have been unlawfully processed; (e) the personal data have to be erased for compliance with an EU legal obligation or under Member State law to which the controller is subject; (f) the personal data have been collected in relation to the offer of information services.
- Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain functionalities or services.